Ok, support has installed a new forum enhancement called "Forum Subscriptions (version 5.2.1.02)" Its blurb is
"This module allows users to subscribe to all forums or individual forums in order to
receive emails when new messages are posted. It provides users with the option to receive
emails for all new messages or only new threads. It also allows users to choose to
receive an email for each new message when it is posted, or (if the admin allows it) in a
daily or weekly digest email which contains all of the messages from the previous day or
week."
So, go to your forum Control Center, and you should see the Forum Subscriptions pick on the left. Set up your preferences, and we'll take it from there. I think there will still be a problem with MSN, but then at least the system will be sending emails.
Obsolete: I tried to find in the forum database where you had signed up for emails from the forum, but I could not. Is it possible that you have to sign up for every topic? This would be quite inconvenient if true. Let me know how you are signed up for email notifications, and whether these settings have stuck, or are somehow gone.
Edited 1 time(s). Last edit at 03/01/2013 01:55AM by dev.